Through Network Managed Services, we will take full responsibility for your network, including planning, design and implementation, day-to-day operations and maintenance.


Services Offered

The Network Managed Services offerings include all activities we would typically perform running a LAN/WAN network, for instance:

Day-to-day operation and management of the entire network infrastructure

Management of end-customer problems escalated from your customer support function

Corrective and preventive field maintenance

Optimization of systems and services to ensure performance is maintained at or above agreed quality levels

Management of changes to the network

Installation and upgrades of equipment

The service is controlled by a Service Level Agreement (SLA) based on performance indicators.

Are you interested? Contact us
COPYRIGHT 2015 - PT Gracia Teknologi Indonesia